Terms of service

Terms & Conditions – Uncle Pep's

Effective Date: 2 August 2026
Contact: Contact details coming soon.

1. Agreement to These Terms

By accessing this website or purchasing from Uncle Pep's, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or place an order.

2. Research Use Only

All products sold by Uncle Pep's are supplied strictly for laboratory and research purposes only. By placing an order, you acknowledge and agree that:

The products are not intended for human or animal use.
They are not intended for medical, therapeutic, diagnostic, or cosmetic purposes.
They will only be handled and used by suitably qualified individuals in lawful research settings.

3. Age Requirement

You must be at least 18 years of age to purchase products from this website. We reserve the right to cancel any order placed by a person under the age of 18.

4. Product Information

We make every effort to ensure product descriptions, specifications, and other information on our website are accurate. However, we do not guarantee that all information is complete, current, or free from errors. Products are supplied on an "as is" basis except where otherwise required by Australian law.

5. Customer Responsibilities

By purchasing from Uncle Pep's, you accept responsibility for:

Understanding the handling requirements and potential risks associated with research compounds.
Ensuring your purchase, possession, and use comply with all applicable laws in your jurisdiction.
Ensuring products are handled only by appropriately trained and qualified individuals.

6. Prohibited Uses

Products sold by Uncle Pep's must not be used for:

Human or animal consumption, injection, or application.
Bodybuilding, cosmetic, lifestyle, or supplement purposes.
Medical treatment, diagnosis, or therapy.
Any unlawful, unsafe, or non-compliant activity.

7. Intellectual Property

All content on this website, including logos, branding, text, graphics, product images, and other materials, is the property of Uncle Pep's unless otherwise stated. No content may be copied, reproduced, or distributed without prior written permission.

8. Customs & Regulatory Compliance

It is the customer's responsibility to ensure products are lawful to purchase, import, possess, and use within their location. Uncle Pep's accepts no responsibility for customs delays, confiscation, seizure, refusal of entry, or regulatory action.

9. Force Majeure

Uncle Pep's is not responsible for delays or failure to fulfil orders caused by circumstances beyond our reasonable control, including natural disasters, government action, transport disruption, pandemics, or supply chain interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, Uncle Pep's is not liable for any indirect, incidental, special, or consequential loss or damage arising from the purchase, handling, misuse, or inability to use any product purchased through this website.

11. Indemnity

You agree to indemnify and hold harmless Uncle Pep's, its owners, employees, and affiliates from any claim, liability, loss, damage, or expense arising from your misuse of products or breach of these Terms.

12. Business Transfers

If Uncle Pep's is sold, merged, or transferred, customer information may form part of that transaction, subject to applicable Australian privacy laws.

13. Governing Law

These Terms are governed by the laws of Australia. Any dispute arising under these Terms will be subject to the jurisdiction of the Australian courts.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of this website following publication of any changes constitutes acceptance of the revised Terms.

15. General Disclaimer

All products sold by Uncle Pep's are supplied strictly for research purposes only. They are not approved for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. By purchasing from this website, you accept full responsibility for ensuring lawful and appropriate use.

Shipping & Returns Policy – Uncle Pep's

Effective Date: 2 August 2026
Contact: Contact details coming soon.

Shipping Information

Order Processing

Orders are generally processed within 1–2 business days.
Processing times may increase during promotional periods, product launches, or high order volumes.
Tracking details will be provided once your order has been dispatched.

Delivery

Orders are shipped using the delivery method selected at checkout.
Delivery estimates are provided as a guide only and may vary depending on destination and carrier performance.
Once an order has been handed to the shipping provider, delivery is outside our direct control.

Packaging

Where possible, all orders are packaged securely and discreetly.

Shipping Costs

Shipping costs are calculated during checkout unless otherwise stated. Any free shipping promotions will be clearly displayed on the website.

Returns & Refunds

Damaged or Incorrect Orders

We do not accept returns for change of mind except where required under Australian Consumer Law.

If your order arrives damaged or incorrect:

Contact us within 48 hours of delivery.
Provide your order number, a description of the issue, and clear photographs where applicable.

Where appropriate, we may provide a replacement, store credit, or refund.

Order Cancellations

Orders cannot be cancelled once they have been dispatched.

If your order has not yet shipped, please contact us as soon as possible and we will confirm whether cancellation is still available.

Privacy Policy – Uncle Pep's

Effective Date: 2 August 2026
Contact: Contact details coming soon.

1. Information We Collect

We may collect personal information when you:

Place an order.
Create an account.
Contact us through our website.
Browse or use our website.

This information may include your name, delivery address, phone number, email address, and payment details processed securely through trusted third-party payment providers.

2. How We Use Your Information

We use your information to:

Process and fulfil orders.
Provide shipping updates and customer support.
Improve website performance and security.
Meet legal, tax, and accounting obligations.

3. Data Security

We take reasonable measures to protect your personal information through secure systems, encrypted connections, and trusted payment gateways.

4. Data Retention

Information is retained only as long as necessary to operate our business and comply with Australian legal and taxation requirements.

5. Sharing Information

We may share limited information with trusted service providers including:

Payment processors.
Shipping and courier companies.
Website hosting and analytics providers.

We do not sell your personal information.

6. Your Rights

Where permitted by law, you may request access to your personal information, request corrections, or request deletion of your data.

7. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be published on this website and becomes effective upon publication.

Contact

Uncle Pep's
Contact details coming soon.

Research Disclaimer: All products available from Uncle Pep's are supplied strictly for laboratory and research purposes only. They are not intended for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.